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UK mobile firms asked to alert Britons to heed coronavirus lockdown #COVID19 #coronavirus #Vodafone #O2 #EE #Three #UK #pandemic

Coronavirus Alert_2

The UK government has taken the unprecedented step of asking mobile companies to send an alert to everyone in the UK telling them to heed the new nationwide lockdown rules.

It is the first time ministers have called upon all the UK’s mobile operators – including O2, EE, Three and Vodafone – to send a mass broadcast that will reach as many as 60 million people across the country. Only 4% of households do not have at least one mobile phone, according to the communications regulator, Ofcom.

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UK BROADBAND FAIL TalkTalk internet down leaving hundreds of customers unable to work from home #UK #TalkTalk #BroadbandOutage

Telecoms Alert

TALKTALK internet is down for hundreds of customers, leaving them unable to work from home during the coronavirus lockdown.
Outage tracker DownDetector reported complaints from 400 customers shortly after 8am this morning, March 24.

DownDetector appears to be showing issues in London, Manchester and Plymouth.

Frustrated customers have since taken to Twitter to complain to the internet and phone provider.

One fed up Twitter user said: “Morning TalkTalk! How are things with the WiFi connections? Bristol seems to have gone down at 8.30 this morning – struggling to get back online for work.”

Another customer said: “Great time for TalkTalk internet to die on us again, with two uni students and wife trying to study/work from home.”

Someone else tweeted: “My internet not been working properly for two days. I live in East Kilbride area. I’ve tried contacting via the app however that’s useless.”

Another customer said: “My internet keeps dropping off since yesterday morning. I reported this via text yesterday afternoon but haven’t received a reply yet. Please can you look into urgently as I need to work from home. Many thanks.”

TalkTalk confirmed it’s working on fixing the internet issue.

A spokesperson said: “We are aware that some customers have experienced some issues and are working to resolve these as soon as possible.”

We’ve asked TalkTalk for more information and we’ll update this article when we know more.

It’s also not exactly clear how many customers are being affected.

The outage comes after millions of Brits were told to work from home if they can to help stop the spread of coronavirus.

Last week saw O2, Virgin, Tesco, EE, Three and GiffGaff go down as millions struggled to do their job from home.

Experts previously warned how UK internet capacity could be RATIONED to prioritise “critical” apps and websites during the coronavirus lockdown.

Last month, Virgin Media TV went down for thousands of customers during the Six Nations 2020 England rugby game.

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UK mobile networks including #O2, #EE, #Vodafone and #3 go down leaving millions of British workers struggling to work from home amid #coronavirus #pandemic – #UK

Alert Alert

All major mobile networks in the UK have gone down or are having problems, leaving millions of British workers struggling to work from home.

There has been a spike in the number of office workers staying home to work after Prime Minister Boris Johnson urged people to avoid all unnecessary travel.

O2 says it is aware some users are having difficulties with their voice network and that they are investigating the issue.

The first issues were reported to Down Detector at about 9:14 GMT with concerns raised from across the country on all major networks including Vodafone, O2, 3, Virgin and EE.

‘Now is the time for everyone to stop non-essential contact with others and stop all non-essential travel,’ Boris Johnson said at a press conference on Monday.

‘We need people to start working from home where they possible can. You should avoid pubs, clubs, theatres and other such social venues.’

In a special plea to the capital, Mr Johnson said people there were at the highest risk. ‘It looks as though London is now a few weeks ahead… it’s important that Londoners now pay special attention to what we are saying about avoiding all non-essential contact.’

O2, EE, Virgin, Tesco Mobile, Vodafone, BT, GiffGaff and 3 are all experiencing problems with their network.

O2 said in a statement it was aware of that some users were having problems connecting to its void network and was investigating the cause.

Users have taken to Twitter to complain about the outage, particularly at a time of increased home working and for people in isolation that may need to speak to doctors or other professionals.

Sue Cressman said she has a long journey planned to go and help her mum and doesn’t want to leave if the network is down.

Mike Barratt said: ‘Bad time for O2 to go down when so many people are working from home today’.

Rick Grogan expressed similar concerns, he said: ‘So not only is business completely slowing down, us self employed reps now have this to deal with. Compensation O2? You’re costing us more than you know right now.’

Kelly McGreachy said: ‘Very very bad time for O2 to go down all over when people are working from home or even people that need to call doctors etc that don’t have a landline. Ridiculous couldn’t of timed it better.’

It wasn’t just O2 though, users of EE took to Twitter to express concern that even the EE account website was down.

A Three UK spokesperson said: “We are aware of an issue affecting around 3% of voice calls. We apologise for any inconvenience and our team is working to fix this ASAP. The rest of the network is stable.”

Vodafone said in a statement: ‘There was a relatively short lived problem with around 9% of voice calls only on 3G not getting through. All the operators are working together on the matter.

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British Telecom’s Chief Execuive Philip Jansen has contracted coronavirus #COVID19 #coronavirus #BT #PhilipJansen #UK #London #pandemic #quarantine

Coronavirus Alert_2

BT has announced that its Chief Execuive Philip Jansen has contracted coronavirus.

Here’s a statement from the company:

“Philip Jansen, Chief Executive, BT Group has late this afternoon tested positive for COVID-19 and as a result has followed the Public Health England protocols to self-isolate.

BT is now working closely with Public Health England to undertake a full deep clean of relevant parts of its Group headquarters and will ensure those employees who have had contact with Philip are appropriately advised.

Philip Jansen said: “Having felt slightly unwell I decided as a precaution to be tested. As soon as the test results were known I isolated myself at home.”

“I’ve met several industry partners this week so felt it was the responsible thing to do to alert them to this fact as soon as I could.”

“Given my symptoms seem relatively mild, I will continue to lead BT but work with my team remotely over the coming week. There will be no disruption to the business.”

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Coronavirus: Vodafone tell office employees to work from home amid the spread of coronavirus fears #COVID19 #coronavirus #Vodafone #UK #Worldwide #quarantine #epidemic

Coronavirus Alert_2

Vodafone have authorised their employees across the world to work from home until further notice amid growing fears over the spread of the killer coronavirus.

Certain departments will require employees to be present due to the nature of the work. These employees will be given all the assistance required.

#Tornado Causes One Death, Thousands Displaced In #Java, #Indonesia

Tornado Alert

A puting beliung (small tornado) swept through three different villages in Batu city in East Java over the weekend, leaving one dead and over 1,000 residents displaced.

The tornado destroyed about 20 houses, a telecommunications transmitter and parts of the electricity network in three villages: Sumber Brantas, Gunungsari and Sumbergondo.

Several trees fell and blocked access to the affected areas. Sodiq, a resident of Jurang Kuali hamlet in Sumber Brantas village, was killed by a falling tree, news site reported.

Over 1,200 residents took shelter in five locations, including at the mayor’s residence and the Batu Disaster Mitigation Agency (BPBD) compound.

“We have to evacuate the residents for their own safety,” said a BPBD official, Achmad Choirur Rochim, on Sunday.

“In the villages, strong winds were still felt [during the evacuation process],” he added.

As residents left their homes, a joint team of police and military officers were assigned to safeguard vacant houses in the three affected villages.

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#UK #Mobile Operator #Three – Major Outage – Customers left without data or signal after network failure

Three Mobile

Three UK customers have lost data and signal across the country

Three UK mobile customers are still without data or signal after a network failure last night.

The website Downdetector, which offers a live overview of outages across different networks, says the problems started at 11:29pm on Wednesday.

The data failure means users are unable to access the internet, while the loss of signal means customers cannot make calls or send text messages.

Three UK said its engineers are working to fix the problem and has advised customers to their phones off and on again.

The company added that the “service is returning to normal” and they expect the issue to “be resolved over the course of the day”.

A map shows the part of the country where complaints have been logged. Pic: Downdetector
A map shows the part of the country where complaints have been logged. Pic: Downdetector

Downdetector reports complaints have been logged in cities including Manchester, London, Glasgow, Birmingham and Liverpool.

A map also shows complaints were reported in Nottingham, Bristol, Cardiff and Belfast.

Twitter user Bryan Elwick wrote: “Hey ThreeMobile (sic), what have you done with all my lovely mobile data? I’m bereft without it. Please sort asap… @ThreeUK @ThreeUKSupport.”

Alexandre Dias posted: “Complete meltdown of @ThreeUK, no service anywhere, website no working, etc. Imagine being out at midnight and having to call 999 and not being able to do it. Incredible.”

Dan Checklin tweeted on Thursday morning: “@ThreeUK how’s about I keep my money this month? I’m paying for unlimited everything and I’ve currently had no internet access or signal for 10 hours.”

The majority of users who flagged the issue with Downdetector cited problems with mobile internet.

Three UK has not yet confirmed what caused the outage or how many people have been affected.

The company said in a statement: “Following technical difficulties with our services across voice, text and data, some customers will be experiencing an intermittent service.

“Our engineers are working to fix the issue and the service is returning to normal, and we expect it to be resolved over the course of the day.

“We advise our customers to turn their phones off and on or turn airplane mode on and off, which may resolve the issue.

“We are sorry for the inconvenience caused to our customers.”

Three’s website was also unavailable on Thursday morning, instead displaying a message which said it was down for “essential maintenance”.

The outage came on the day the mobile operator O2 became the latest to begin the rollout of its next-generation 5G network.

Courtesy of Sky News

Major #Outage On #Plusnet’s #Mobile #Network In Parts Of The #UK

PLusnet down mobile network not working

PLUSNET customers have been hit by a major issue this morning which has left many unable to make or receive calls.

The Plusnet issues that hit customers earlier today have now been resolved with the mobile network now back up and running.

Plusnet users are complaining about a major outage this morning which appears to have hit the firm’s mobile network

Trouble seems to have begun around 11.30am with hundreds of reports across the UK.

Downdector, which uses social mentions to map outages, is showing complaints coming in from areas including Birmingham, London, Glasgow, Ilford, Bristol, Manchester, Nottingham, Sheffield, Mansfield, and Leeds

Users have also taken to the website’s forum to complain about the problems with one user saying: “What a load of rubbish” and another adding “Phone not able to get connection to make a call since 10.20. #Frustrated”

Along with customers posting on forums, there’s also a barrage of people heading to social media to find out what’s going wrong.

Posting on Twitter, one Plusnet user said: “@plusnethelp how long is Plusnet down for????? Cannot make or receive calls to mobiles. Are you aware of problems???????”

Whilst another added: “@Plusnet Having network problems since morning. Cannot send receive calls. Anyone else having this?”

There’s currently no word on what’s causing the problems or when they will be fixed.

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At least 47 people die in #landslides and #flooding after #monsoon #rains in #Nepal

Flood waters flowing through a residential area of Kathmandu

Floodwaters flowing through a residential area of Nepal’s capital Kathmandu

At least 47 people have been killed by flash floods and landslides caused by monsoon rains in Nepal, the country’s home ministry has said.

Another 29 are missing after being either swept away by swollen rivers or buried by mudslides since the delayed annual downpours began hitting the region on Friday, the national emergency operation centre said.

Twenty-eight people have been treated for injuries and more than 1,100 others rescued from flooded areas while more than 10,000 people are believed to have been displaced.

Twenty-eight people have been treated for injuries and more than 1,100 others rescued
Twenty-eight people have been treated for injuries and more than 1,100 rescued in Nepal

Continuing bad weather has grounded helicopter rescue flights.

Thousands of police and soldiers have been clearing roads and other workers repairing power and phone lines.

On Saturday, officials in India reported at least a dozen people had been killed and more than a million affected across the Himalayan border.

Men carry a fridge away from rising flood waters
Men carry a fridge away from rising floodwaters

Courtesy of Sky News

#Vodafone services #worldwide hit by #internet failure


Vodafone customers worldwide have faced disruption to their mobile internet and broadband services because of a glitch.

Users in the UK, Ireland, Portugal, Germany, Greece and Italy took to social media – despite connectivity difficulties – to say there were problems just before 3pm UK time.

The company later confirmed the failure of an international link also meant disruption further afield – in Australia and India.

A spokesperson said: “We aware that some customers are experiencing issues with their mobile data and broadband services.

“Our engineers are working hard to fix the issue and services are now being restored.

“This could take some time before they are working as normal. We are sorry for any inconvenience caused.”

It is understood the company was initially re-routing internet traffic to get around the problem.

Vodafone will be desperate to avoid PR disasters at a time when it is looking to recover from a big annual loss and invest in the 5G future at the same time.

The glitch happened just weeks before Vodafone in the UK is due to launch of its first 5G services.

The 5G fanfare – slated for 3 July – will be limited to seven cities initially.

Courtesy of Sky News